Terms and Conditions


Notice to Passengers:

Be at your departure at least 15 minutes prior to your scheduled departure.


The passenger is responsible for their own luggage. The limit is 2 pieces: 1 under bus & 1 carry on. North Fork Express / College Express is not liable for any luggage under any circumstances that is put on the bus.


Lost Tickets & Refunds:

Tickets are a final sale. Tickets are non-refundable, exchangeable, or transferable.
Schedule: Prices & times are not guaranteed and are subject to change without notice.



North Fork Express does not guarantee to arrive or depart from any point at a specific time, but will endeavor to maintain the schedule posted. If any act of god, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, the hazards or dangers incident to a state of war, accidents, breakdowns, bad road conditions, weather related conditions, and other conditions beyond our control, then North Fork Express shall not be liable. Seating is not guaranteed beyond the seating capacity of the bus, for those without reservations.

Small pets will be able to board the bus for an additional charge of $10.00. All pets (with the exception of service dogs who must be muzzled throughout the trip) must be in a D.O.T approved carrier that you are able to carry onboard with you. Also, pets are to remain in carriers at all times. Carriers are to be placed on the floor at your feet.

Any damage done to the bus by a passenger will be held to fully compensate North Fork Express, Inc to repair incident. There is no smoking or alcoholic beverages permitted on our coaches and any passenger acting disorderly will not be permitted on the bus.


Cancellation / Delays:

North Fork Express reserves the right to cancel routes due to bad weather conditions or seating quotas. A minimum of 15 seats must be sold in order for the bus to run. If buses are cancelled, the passengers will be notified via the email address provided at the time of the purchase of the ticket. If a bus is cancelled a full refund of the ticket will be issued to the credit card used at the time of purchase.


Privacy Policy

As an online consumer, you are entitled to your personal privacy. With that in mind, North Fork Express has adopted a statement that explains and confirms our commitment to provide you with a variety of online travel services while maintaining your personal privacy.

Please note that this statement is subject to change at any time, with or without notice. Every effort will be made to keep it updated to reflect our current policies.


Personal Information Collected On Northforkexpress.com


IP Addresses
An internet protocol ("IP") address is a numeric code, for example, "" This code is used to communicate between your internet service provider and the World Wide Web. The IP address does not identify you individually. Northforkexpress.com logs inbound IP addresses to administer our web site and to compile aggregate information on site traffic for internal use.


Online Transactions
All online transactions are performed through a secure credit card verification service (IC verify). IC verify collects contact information (name, address, etc.) as well as a credit card number which is required for purchase. IC verify will not release financial information to any third party outside the company unless it is required to complete the transaction, such as data to complete a credit card authorization.


Opt-Out Policy

The following options are available to remove your name from an e-mail list:

Online Transactions

Online customers have the option to enroll in the e-mail list discussed above at the conclusion of a purchase. An e-mail address for an online purchase is optional; however, your e-mail address is required if you would like a copy of your confirmation statement e-mailed to you.


To update or change any contact information, including opt-out provisions, send an e-mail to sales@northforkexpress.com with your name and e-mail address.


By entering a contest, you give consent to the rules and regulations contained therein.

To update or change contact information, including opt-out provisions, send an e-mail to sales@northforkexpress.com with your name, e-mail and mailing addresses. Opt-out requests for contests must be received within the duration of the contest to be removed for that contest.


Use of "Cookies"
Cookies are small text files written to your computer when you visit certain web sites, which allow you to customize your visit, such as remembering your preferences for your next visits.

Security for Online Transactions

North Fork Express maintains a secure location on their web server for online transactions. If you are choosing to purchase a ticket or product online, your web browser will be directed to a secure location on Pay Pal. A customer can leave the secure site at any time without any loss of sensitive data.


North Fork Express maintains strict policies to protect your credit card information, we do not hold any credit card information.

Security and Responsibility For Links and Linked Information

The North Fork Express web site may contain links to other sites for general travel information, for advertising purposes or to offer our site visitors interesting information. Many of these sites and their advertisers may collect information about customers. North Fork Express takes no responsibility for the privacy rules and conditions maintained on any linked site, and we encourage you to examine the privacy policies contained on these sites.


North Fork Express maintains no responsibility for the content of material on linked sites (other than North Fork Express.com). Please inform us at support@northforkexpress.com about any concerns you have regarding the content of any of our linked sites.


Your use of this web site is consent to the information described above. Changes to this statement will be posted at this page, as indicated above, so you are aware of the information collected, what information may or may not be disclosed, and your rights to choose not to have information disclosed.

Further Questions

If you have any questions or comments about this privacy statement, the administration of this web site, or your online relationship with North Fork Express, you may contact us via e-mail at sales@northforkexpress.com.